If you've been managing your print shop for any more than a few months, odds are you've had to redo some jobs due to mistakes made on your end. It happens to the best of us - but it doesn't have to.
If you've been running your shop for any time at all, I'm sure you know the frustration of redoing a custom job. All those materials and man hours gone to waste and a high probability you won't be seeing that customer again.
We just went from pocketing a nice profit to spending more than we're getting paid. This is far from ideal, and if it happens regularly it's a serious problem.
So this begs the question: How can we avoid this from happening ever again?
Communication. Plain and simple.
Nine times out of ten if I had to redo a job for a customer it was because of poor communication between members of my staff.
Make sure that you have a system in place to be able to keep track of open print jobs easily. You should also have work orders with clear instructions for your production staff.
Staying organized and making sure that your staff have a clear understanding of their role in the workflow, including what information they are responsible for passing along, is going to make the difference.
Don't fall victim to stupid mistakes eating away at your profits. Make sure your staff understands how important it is for them to clearly communicate about jobs with each other.
If you've been running your shop for any time at all, I'm sure you know the frustration of redoing a custom job. All those materials and man hours gone to waste and a high probability you won't be seeing that customer again.
We just went from pocketing a nice profit to spending more than we're getting paid. This is far from ideal, and if it happens regularly it's a serious problem.
So this begs the question: How can we avoid this from happening ever again?
Communication. Plain and simple.
Nine times out of ten if I had to redo a job for a customer it was because of poor communication between members of my staff.
Make sure that you have a system in place to be able to keep track of open print jobs easily. You should also have work orders with clear instructions for your production staff.
Staying organized and making sure that your staff have a clear understanding of their role in the workflow, including what information they are responsible for passing along, is going to make the difference.
Don't fall victim to stupid mistakes eating away at your profits. Make sure your staff understands how important it is for them to clearly communicate about jobs with each other.
Sticker company Dublin Ireland, Wow, cool post. I'd like to write like this too - taking time and real hard work to make a great article... but I put things off too much and never seem to get started. Thanks though.
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